ae365 Terms & Conditions
Please read these terms carefully before using our platform. By accessing ae365, you agree to be bound by the rules and conditions set out below.
1. Acceptance of Agreement
By registering an account, accessing, or using any service offered on ae365, you confirm that you have read, understood, and agreed to these Terms & Conditions in their entirety. This agreement forms a legally binding contract between you and ae365. If you do not agree with any provision herein, you must immediately cease using the platform.
ae365 reserves the right to amend these Terms & Conditions at any time without prior notice. It is your responsibility to review these terms periodically. Your continued use of ae365 following any modification shall constitute your acceptance of the revised terms.
2. Eligibility Requirements
To create and maintain an account on ae365, all of the following eligibility conditions must be satisfied at all times. ae365 may request documentary proof of eligibility at any point during your registration or account lifecycle.
- You must be at least 21 years of age. Minors are strictly prohibited from registering or using any ae365 service.
- You must be a resident or citizen eligible to access online gaming services in your jurisdiction. It is your sole responsibility to ensure that using ae365 complies with your local laws.
- You may hold only one account at ae365. Duplicate accounts are prohibited and may result in permanent suspension without notice.
- You must not be employed by ae365 or any of its affiliates, subsidiaries, or business partners in a role that could create a conflict of interest.
- You must provide accurate, complete, and current personal information during registration and keep it updated throughout your use of the platform.
3. Account Registration and Security
When you register an account on ae365, you are required to provide a valid mobile number, a unique username, and a secure password. ae365 employs SSL encryption and industry-standard security measures to protect your account data. However, you are solely responsible for maintaining the confidentiality of your login credentials.
ae365 may require identity verification (KYC) before processing withdrawals or at any stage of account management. Acceptable KYC documents include a national identity card (NID), passport, or other government-issued identification. Failure to complete KYC verification may result in account restrictions or fund holds.
- Do not share your account credentials with any third party. ae365 will never ask for your password via email, SMS, or live chat.
- Notify ae365 customer support immediately if you suspect any unauthorized access to your account.
- You accept full responsibility for all activities that occur under your account, including any losses or liabilities resulting from unauthorized use.
4. Deposits and Withdrawals
ae365 supports a range of payment methods commonly used in Bangladesh, including bKash, Nagad, Rocket, Upay, and select bank transfer options such as Dutch-Bangla Bank and BRAC Bank. All transactions are conducted in Bangladeshi Taka (BDT). ae365 does not accept payments from third-party accounts; deposits must be made from an account registered in your own name.
Withdrawal requests are subject to KYC verification and internal review. ae365 aims to process approved withdrawals within 24-72 hours, though processing times may vary depending on payment provider and transaction volume. Minimum withdrawal thresholds apply and are communicated at the time of the transaction.
- ae365 reserves the right to delay or withhold withdrawal requests pending fraud investigation or KYC compliance review.
- All deposits are final once credited to your ae365 account. ae365 is not liable for delays caused by third-party payment processors or network disruptions.
- Currency conversion charges or fees imposed by your bank or mobile financial service provider are your responsibility.
- ae365 may impose maximum withdrawal limits per day or per month. These limits are disclosed in the account portal and may be revised from time to time.
5. Bonuses and Promotional Offers
ae365 offers various promotional bonuses including welcome bonuses, reload bonuses, free spins, and seasonal festival promotions aligned with occasions such as Pohela Boishakh, Eid, and Bangladesh Premier League (BPL) cricket tournaments. All bonuses are subject to the specific terms communicated at the time of the offer.
Bonus funds are subject to wagering requirements before they may be withdrawn as cash. Unless otherwise stated, the standard wagering requirement for bonus funds at ae365 is a rollover of the bonus amount. Wagering must be completed within the promotional period; unused bonus funds will expire at the end of this window.
- One bonus may be active at a time per account unless a specific promotion explicitly permits stacking of offers.
- ae365 reserves the right to void, reclaim, or adjust any bonus if it suspects the offer was exploited through coordinated betting, arbitrage, or other abusive patterns.
- Bonuses are non-transferable and cannot be exchanged for cash unless the applicable wagering requirements have been fully satisfied.
- Seasonal promotions (Pohela Boishakh special, BPL season, Eid bonus) may carry unique eligibility criteria. Refer to the individual promotion page for full details.
6. Prohibited Activities
ae365 operates a zero-tolerance policy toward any form of fraudulent, abusive, or dishonest behaviour. The following activities are strictly prohibited and will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities where legally required.
- Opening multiple accounts (multi-accounting) or using another person's identity or payment details to circumvent eligibility rules.
- Collusion, match-fixing, or any form of coordinated play that exploits the platform's game mechanics, odds, or bonus structures.
- Using automated bots, scripts, artificial intelligence tools, or any software that manipulates game outcomes or processes transactions without human interaction.
- Any attempt to launder money, process proceeds of crime, or use ae365 services in connection with any illegal financial activity.
- Abusive, harassing, or threatening behaviour toward ae365 staff or other players via any communication channel.
7. Intellectual Property
All content on the ae365 platform — including but not limited to software, game interfaces, graphics, logos, trademarks, text, images, audio, and video — is the exclusive intellectual property of ae365 or its licensed content providers. No content may be reproduced, distributed, modified, transmitted, or commercially exploited without the express prior written consent of ae365.
The ae365 name, logo, and associated brand marks are registered trademarks. Unauthorized use of these marks in any context — online or offline — is strictly prohibited and may result in legal action.
8. Limitation of Liability
To the maximum extent permitted under applicable law, ae365 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform — including but not limited to loss of funds, loss of data, loss of profits, or interruption of service. ae365 provides its services on an "as is" and "as available" basis without warranties of any kind.
ae365 is not responsible for any technical failures, server downtime, network interruptions, or third-party system errors that may affect your ability to place bets, access your account, or complete transactions. We strongly recommend not wagering amounts you cannot afford to lose.
9. Privacy and Data Protection
ae365 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions. By using ae365, you consent to the collection and use of your personal information as described in the Privacy Policy. We are committed to protecting your data using SSL encryption and secure server infrastructure.
ae365 does not sell or rent your personal data to third parties for marketing purposes. Data may be shared only where required by law, to process your transactions, or to verify your identity in accordance with KYC obligations.
10. Account Suspension and Termination
ae365 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, including where there is reasonable suspicion of fraudulent activity, violation of these Terms & Conditions, or where required by applicable law or regulatory guidance. In cases of confirmed fraud, any balance held in the account may be forfeited.
You may request the closure of your account at any time by contacting ae365 customer support. Upon closure, any pending withdrawal requests will be processed in accordance with our standard procedures, provided no fraud or terms violation is under investigation.
11. Governing Law and Dispute Resolution
These Terms & Conditions are governed by and construed in accordance with the laws applicable to ae365's operating jurisdiction. Any dispute arising out of or in connection with your use of ae365 shall first be submitted to our customer support team for resolution. ae365 aims to resolve all disputes within 14 business days of receiving a formal complaint.
If a dispute cannot be resolved through our internal process, both parties agree to pursue resolution through binding arbitration rather than litigation. Nothing in this clause limits ae365's right to seek injunctive or other equitable relief in cases involving intellectual property infringement or unauthorized account access.
12. Amendments to These Terms
ae365 reserves the right to update, revise, or replace any part of these Terms & Conditions at any time. When material changes are made, we will endeavour to notify registered users via email or an in-platform notification. The revised terms will be effective immediately upon posting to the ae365 website.
It is your responsibility to check these Terms & Conditions regularly. If you disagree with any amended terms, your only remedy is to discontinue use of ae365 and close your account. Continued use of the platform constitutes your binding acceptance of the updated terms.
Why Players Trust ae365
Secure Platform
SSL encryption and verified payment channels keep your funds and data protected at all times.
Fast Payouts
Withdrawals via bKash, Nagad, and Rocket processed swiftly — most within 24 hours of approval.
Fair Play
All games on ae365 use certified RNG technology to guarantee unbiased outcomes for every player.
Transparent Rules
Clear terms for bonuses, withdrawals, and gameplay so you always know exactly where you stand.
Mobile First
Optimised for Android and iOS — bet on cricket, spin slots, and play live casino from your phone.
Local Payments
Deposit and withdraw using bKash, Nagad, Rocket, Upay, and major Bangladeshi bank transfers with ease.
Ready to Play at ae365?
Now that you know the rules, explore everything ae365 has to offer — cricket betting, live casino, slots, and more. Play fair, play smart.